Choice Insurance Agency is seeking an experienced and client-focused Senior Account Manager to join our growing Personal Lines team. This role is responsible for managing a portfolio of personal insurance clients, delivering exceptional customer service, and serving as a trusted advisor for coverage and policy needs.

The ideal candidate will bring strong personal lines insurance expertise, excellent relationship-building skills, and the ability to mentor junior team members while helping drive client retention and satisfaction.

What You'll Do

• Serve as the primary point of contact for a portfolio of personal lines clients.
• Conduct policy reviews and recommend appropriate coverage solutions based on client needs.
• Process new business, renewals, endorsements, policy changes, and cancellations.
• Partner with insurance carriers and clients to support the claims process and provide ongoing guidance.
• Identify opportunities to cross-sell and round out accounts through consultative conversations.
• Maintain accurate client records and documentation within agency management systems.
• Assist with training and mentoring junior account managers and new team members.
• Stay current on industry trends, carrier offerings, and regulatory requirements.

What We're Looking For

Required Qualifications

• Active Virginia Property & Casualty Insurance License.
• Minimum of 5 years of experience in personal lines insurance account management.
• Strong knowledge of personal lines products, including homeowners, auto, renters, and umbrella coverage.
• Excellent communication, customer service, and relationship-management skills.
• Strong organizational skills with the ability to manage multiple priorities effectively.
• Proficiency with insurance agency management systems, CRM platforms, and Microsoft Office.

Preferred Qualifications

• Bachelor's degree in business, Finance, or a related field.
• Experience managing complex or high-value personal lines accounts.
• Previous mentoring or leadership experience within an insurance agency environment.

Why Join CIA?

At CIA, we are committed to providing exceptional service to our clients while fostering a collaborative and supportive work environment. You'll have the opportunity to work with an experienced team, build meaningful client relationships, and contribute to the continued success of a growing organization.

What We Offer:

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and company holidays
• Life and disability insurance
• Employee Assistance Program (EAP)
• Gym Reimbursement
• Employee Referral Program

Interested candidates are encouraged to apply today.

CIA is an Equal Opportunity Employer.

Join a growing insurance agency in Paramus, NJ, where you’ll play a key role in servicing and retaining clients while contributing to sales growth. We are seeking a Licensed Customer Service Representative (P&C) with personal lines experience who thrives in a client-focused environment and is motivated to deliver exceptional service and results.

At Choice Financial Group, we support the growth of property & casualty, life, health, and employee benefits agencies through strategic acquisitions and operational excellence. As one of the fastest-growing firms in the industry, we offer stability, advancement, and a collaborative team culture.

What You’ll Do

• Service and maintain existing homeowners and auto insurance policies
• Assist clients with policy changes, renewals, billing inquiries, and coverage questions
• Provide outstanding customer service to support client retention
• Identify opportunities to cross-sell and sell new home and auto policies
• Work directly with carriers to ensure efficient policy servicing and issue resolution
• Build and maintain strong client relationships through consistent communication
• Support retention efforts and contribute to overall agency growth

What You Bring

Required:

• Active New Jersey Property & Casualty License
• Minimum 1 year of personal lines insurance experience
• Experience servicing home and auto policies
• Bilingual in English and Spanish (optional)
• Strong customer service and relationship-building skills
• Ability to multitask and work in a fast-paced environment
• Strong attention to detail and organizational skills

Compensation & Benefits

• Base salary of $45,000 - $55,000
• Retention commission: $2,000 – $10,000+
• New business commission: $4,000 – $10,000+
• Medical, dental, and vision coverage
• 401(k) with company participation
• Employer-paid group life insurance
• Paid time off and holidays
• Gym membership reimbursement
• Employee referral bonus program

Location & Schedule

• Remote role based in Paramus, NJ
• Standard business hours

Why Join Us?

• Be part of a rapidly growing organization in the insurance industry
• Opportunity to expand your skills in both service and sales
• Collaborative and supportive team environment
• Direct impact on client satisfaction, retention, and agency success

Benchmark Insurance Agency is seeking a Licensed Customer Service Representative (4-40) to join our growing team in St. Augustine, Florida. If you are detail-oriented, customer-focused, and enjoy helping clients navigate their insurance needs, we'd love to hear from you.

At Benchmark Insurance Agency, we are committed to delivering exceptional service and building lasting relationships with our clients. This role is ideal for an insurance professional who thrives in a fast-paced agency environment and enjoys both administrative and client-facing responsibilities.

What You'll Do

As a Licensed Customer Service Representative, you will play a key role in supporting both our clients and agency operations by:

• Providing outstanding customer service to existing and prospective clients.
• Answering and routing phone calls, responding to inquiries, and assisting customers with insurance-related questions.
• Processing policy change requests and ensuring accurate documentation.
• Following up with carriers to confirm endorsements and policy updates.
• Assisting with underwriting, rewrites, re-quotes, reinstatements, and policy cancellations.
• Obtaining required underwriting information, signatures, applications, and supporting documentation.
• Managing policy renewals and reviewing billing accounts with insureds.
• Processing customer payments.
• Updating and maintaining accurate client records within the agency management system.
• Providing proof of insurance documents, including binders, certificates, ID cards, endorsements, declarations pages, and evidence of property forms.
• Documenting all customer interactions in accordance with agency procedures.
• Supporting general administrative duties, departmental projects, reporting, and office operations.

What You'll Bring

Required Qualifications

• Active Florida 4-40 Customer Representative License.
• High school diploma or equivalent.
• Strong customer service and communication skills.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office Suite, including Word, Excel, and Outlook.
• Professional demeanor and ability to maintain confidentiality.
• Strong problem-solving skills and ability to work both independently and collaboratively.

Preferred Qualifications

• Previous insurance agency experience.
• 2+ years of administrative, office support, or customer service experience.
• Experience with Applied Epic or other agency management systems.
• Knowledge of personal lines insurance servicing and policy administration.

Compensation & Benefits

• $17.00 per hour
• Full-time position (40+ hours per week)
• Employee health, dental, and vision
• 401(k) retirement plan
• Employer-paid group life insurance
• Paid time off
• Paid holidays
• Paid bereavement leave
• Gym membership reimbursement
• Employee referral bonus program
• Opportunity to work with a knowledgeable and supportive team
• Professional growth within a respected insurance agency

Location

Benchmark Insurance Agency
270-1 Land Grant Street
St. Augustine, FL 32092

This is an on-site position.

Why Join Benchmark Insurance Agency?

• Established and respected independent insurance agency
• Collaborative, client-focused culture
• Opportunity to expand your insurance knowledge and career
• Meaningful role supporting clients, team members, and agency success

If you're a licensed insurance professional who enjoys helping clients and delivering exceptional service, we encourage you to apply today.

Jensen Beach Insurance is a trusted Florida-based independent insurance agency with 25+ years of experience helping individuals, families, and businesses find customized coverage solutions. Through a network of top-rated insurance carriers, we provide personalized service, expert guidance, and insurance options tailored to each client's unique needs and budget. We are committed to delivering exceptional customer service and helping our clients protect what matters most.

Position Summary

Jensen Beach Insurance is seeking a customer-focused and detail-oriented 4-40 Licensed CSR to join our team. The ideal candidate will have at least one year of insurance experience, preferably in an independent insurance agency environment, and a passion for helping clients protect what matters most.

In this role, you will serve as a trusted resource for clients by delivering exceptional service, supporting their insurance needs, and building long-term relationships. The successful candidate will thrive in a fast-paced environment, possess strong communication and organizational skills, and contribute to the agency's continued growth and commitment to personalized service.

Compensation

$19.23 per hour (equivalent to 40,000 annually)

$2,000 - $10,0000+ annual cross-selling potential commission

Responsibilities

• Service existing accounts and respond to client inquiries
• Process endorsements, renewals, cancellations, and policy changes
• Review coverage options and provide recommendations based on client needs
• Follow up on quote opportunities and agency leads
• Cross-sell and round out accounts when appropriate
• Maintain accurate client records and documentation
• Work with multiple insurance carriers to secure competitive coverage options
• Deliver outstanding customer service while building long-term client relationships

Qualifications

Required:

• Active Florida 4-40 Customer Representative License
• Minimum 1 year of insurance agency experience
• Strong communication and customer service skills
• Proficiency with agency management systems and Microsoft Office
• Excellent organizational and multitasking abilities

Preferred:

• Experience working for an independent insurance agency
• Knowledge of personal lines insurance products
• Applied Epic experience a plus

What We Offer

• Competitive salary
• Medical, dental, and vision coverage
• 401(k) with company participation
• Employer-paid group life insurance
• Paid time off and holidays
• Gym membership reimbursement
• Employee referral bonus program
• Supportive team environment
• Opportunity for professional growth and development
• Established agency with a strong reputation in the community

Apply Today

If you're a licensed insurance professional who enjoys helping clients find the right coverage and building lasting client relationships, we'd love to hear from you. Join Jensen Beach Insurance and become part of a respected independent agency dedicated to delivering exceptional service and protecting what matters most.

Salary Range: $60,000.00 - $65,000.00 per year

Benefits

Requirements

• 5 years proven experience in sales
• Virginia P&C License
• Demonstrated ability to build and maintain productive business relationships
• Strong networking skills and a passion for community engagement
• Self-motivated with a track record of meeting or exceeding sales goals
• Excellent communication, presentation, and interpersonal skills
• Commitment to high ethical standards and client-focused service
• Ability to work independently and thrive in a remote or office-based environment

Responsibilities

• Organic Lead Generation: Proactively generate new business through networking, referrals, and relationship-building with individuals and organizations in your community.
• Relationship Building: Establish and maintain strong, trust-based relationships with centers of influence to drive ongoing lead flow and account expansion opportunities.
• Sales Quota Achievement: Consistently meet and exceed monthly sales quotas by converting leads into new, profitable personal lines accounts.
• Account Rounding: Identify opportunities to expand existing accounts through cross-selling and delivering comprehensive insurance solutions to clients.
• Pipeline Management: Maintain a robust sales pipeline by actively managing prospects, tracking progress, and following up on all opportunities.
• Professional Development: Engage in ongoing sales training and mentorship to refine your skills and stay ahead of industry trends.

About Us